Just yesterday I spent the entire morning and afternoon driving her to Assunta again to get her tests done. Turned out she has urinary tract infection and we are still awaiting the results of her tumour marker. By the way, the prices in private hospitals defy the law of gravity - just urine and blood tests made us poorer by RM420!
While waiting for her results, I drove to the bank and of course, with the wonderful town planning system in State PJ, there was not a single parking bay available. Circled the area for 45 minutes before finally landing on an empty lot behind a row of shops. Went straight to the customer service centre in the bank - was told to wait to be served while 2 new accounts were being opened. I filled out a form and handed it over to the bank staff, who told me I should hand over my passbook as well. Oh darn, the thing is in my car. At this time a crowd was swelling around the counter. So I told the staff to keep my line while I go bring the passbook. She said ok.
When I returned to the counter I was told there was now an additional 2 more new accounts, courtesy of the lady who was behind me in the line earlier. So now I hadda wait for 4 new accounts to be opened before I could be served. I c0mplied since I did not want to kick up a fuss.. 40 minutes of standing later, I was about to be served when another lady stepped up to the counter and asked the staff, "hey, can you serve me first, I am only going to collect my chequebook..." The bank staff was about to attend to her request, when I firmly demanded to be served. And when I put up an angry front, I got served.
The wheel that makes the most noise gets the grease.
Such a sad state of affairs...
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